Services

After Sales Service

By establishing an experienced, professional technical support team, Unistone Motors is able to ensure high quality, reliable service following the completion of a sale. Our commitment to decreasing the possibility of product failure is seen in our emphasis on a professional client-service team, as well as an efficient backup parts network. With customer satisfaction as our number one priority, we have established the following helpful services:

Field Service – We provide field service for all of our customers, which includes fixture guidance, operation tests, failure dismissing, and technical upgrading.
Maintenance Service – We provide door-to-door service for our customers, guaranteeing the consistent operation of your product.
Spare Parts Sales Service – We are able to provide first class component backup service through the establishment of the backup parts/components warehouse. Via rapid and diligent transportation, we’ll ensure the delivery of our products in a timely and professional manner.
Value Added Services – Not only will Unistone Motors Company, Ltd. provide the above services, but we will also provide our customers with customized services, such as upgrading services, contract maintenance and technical training.

Servicing tel: (86 533) 658-7111
Technology servicing tel: (86 533) 658-7066

Efficient Delivery

Unistone Motors is committed to providing efficient logistics and rapid delivery, as well as guaranteeing a quick response to our customers’ requirements. We pride ourselves with having:

Central warehouses around the country
One common order management system
Online access to all technical data
A large storage system, helping reduce delivery time

Oversea Sales

As one of the earliest motor manufactures receiving export qualification in China, Unistone Motors has full experience exporting products overseas. After receiving a CE certificate in 2007 enabling us to export to Europe, we have customers in a variety of countries, including Germany, Australia, Iran, Vietnam, Argentina, and many more. We are committed to providing customers worldwide with competitive products and professional service.

International Sales

Suite 1511, Shui On Plaza
333 Huaihai Road Central
Shanghai, China 200021

Tel: (86 21) 6120-8893
Fax: (86-21) 6120-8886
E-mail: davidunistonemotors.com